How do credits work?

You must purchase credits to send messages.  Credits are used per message, per channel and to reserve keywords.  Credit values are as follows:

  • A 30-second phone call uses one credit.  Each additional 30 second increment uses one credit
  • A text message uses 1 credit
  • 1 credit for every 10 email messages sent
  • Keyword reservation = 100 credits per month. There is no limit to the number of keywords you can purchase.  You must renew the keyword(s) each month
  • Geo-coding = 1 credit per record (currently free for a limited time)

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