Account Set-Up & Management

← Knowledge Base

  1. Can I have multiple users on my account?

  2. Can I specify my username, and make it be anything I want?

  3. How do I reset my username and/or password?

  4. Is there an audit trail to track different account users and their activity?  

  5. What if I forgot my password?

  6. What if I want to change or cancel my account?

  7. What is the difference between an administrative user and a basic user?

  8. What is the PIN field in Manage System Users?

  9. Which web browsers does AlertFirst support?

  10. Why doesn't the password reset link in my email message work?

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